Contact Us

 
 

Contact the Specialists

Please call, email, live chat or use our comprehensive FAQ.

Our expert team is on hand to answer any enquiries you may have 7 days a week.

         
 

Want to talk to us before you book your holiday?

 
 
Call RESERVATIONS ON
 

OPENING HOURS

Mon - Fri: 9am - 7pm

Sat: 9am - 5pm

Sunday: 10am - 4pm


All calls are answered live 
within 9 seconds (2015 avg)

       
       
         
 

What form of payment do you accept?

We accept the majority of debit cards (with no handling fee) and for a nominal 1.6% charge many credit cards including, Visa, MasterCard and American Express. Bank transfers can also be arranged on request by calling our reservation team on 01489 866994.  Please quote your booking reference number on all bank transfer transactions.

 

What is your deposit

Our deposit is 20% of the balance of your holiday which needs to be paid at the time of confirming your holiday. Your balance will be detailed on your invoice and must be paid in full no later than 8 weeks before your departure. For bookings where we need to book and pay for your flights please click here for details.

     
 

Update passenger information or pay a balance

 
 

You will need the following booking information...

 
 
  • Lead passenger surname
  • Booking reference
  • Date of outbound travel
 
 

Update My Booking

 
 

or call 01489 866992

 
 

All credit card payments are subject to a 1.6% fee.

There is no fee for debit card payments.

 

Email our expert team today...

  Send Enquiry

We endeavor to answer emails in real time during normal office hours.

Sicilian Places Sales Staff

Natalie Wheldrake

Sales Team Leader, joined 2007

 
Sicilian Places Sales Staff

Lydia Thorne

Sales Consultant, joined 2007

 
Sicilian Places Sales Staff

Alison Westerman

Sales Consultant, joined 2011

 
Sicilian Places Sales Staff

Claire Hilferty

Sales Team Leader, joined 2005

 
Sicilian Places Sales Staff

Annabel Oman

Sales Consultant, joined 2012

 
Sicilian Places Sales Staff

Nina Garrett

Sales Consultant, joined 2001